Delivery policy Zokolat:
At Zokolat, we are committed to fulfilling your orders as quickly as possible while maintaining the standards and quality that you expect of us.
- Delivery Options: We offer various delivery options for our customers. You can choose from standard delivery or express delivery. The delivery time and cost may vary depending on your location.
- Delivery Time: We aim to deliver your order as soon as possible. The delivery time may vary depending on the delivery option you choose and your location. We will provide you with an estimated delivery time at the time of placing your order.
- Delivery Charges: The delivery charges may vary depending on the delivery option you choose and your location. The delivery charges will be calculated at the time of placing your order.
- Delivery Tracking: You will receive the tracking details via email once your order has been dispatched. You can use the tracking details to track your order.
- Delivery Address: Please ensure that you provide us with the correct delivery address. We will not be liable for any delay or non-delivery of your order due to an incorrect delivery address provided by you.
- Delivery Acceptance: It is your responsibility to ensure that you or your authorized representative is available to accept the delivery. If you or your authorized representative is not available to accept the delivery, the courier may leave a delivery note or attempt to deliver the order on another day.
- Delivery Delay: We will not be liable for any delay in delivery due to unforeseen circumstances such as bad weather, transportation issues, entry permits or any other restrictive scenarios.
- Large Orders: For large orders, please contact us at info@zocoa.ae to discuss the delivery options and charges. We may require additional time to process and deliver large orders.